General
1)Where are LoveMe International products made?
All LoveMe International products are manufactured and packaged in Malaysia.
2)What type of payment method is accepted?
We accept credit card, debit card (Visa/Master) and bank transfers.
3)Is there an order limit?
No! Feel free to order as many of our products as you like!
Products
1)Are LoveMe International products vegan?
Unfortunately our products are not vegan however we do use many natural ingredients to formulate our products.
2)How should you store LoveMe International products?
Depends on the product.Always store LoveMe International products in a cool and dry place. Avoid placing them in direct sunlight or near any heat sources.
3)Are LoveMe International products safe for pregnant and breastfeeding women?
Yes! LoveMe International products are safe for pregnant and breastfeeding women. We also have kid-friendly products available.
4)Are LoveMe International products cruelty free?
Yes! We pride ourselves on being a cruelty free brand.
Shipping
1)How much does shipping cost?
Shipping charges vary depending on delivery location and the weight of the order.
2)Where do you ship?
We ship within Malaysia and Singapore! We’re also in the works to begin shipping to India, Canada and Australia so stay tuned!
3)How long will it take for my package to be delivered?
Delivery within Malaysia takes around 3-4 working days, while delivery to Singapore takes up to 1 week. This does not include public holidays and Sundays.
4)Do you allow exchanges or returns?
Sadly due to hygiene and safety concerns, we do not accept exchanges or returns.
5)Do you have free shipping?
When we have offers for free shipping it will be announced on our website and across our social media so look out for those golden opportunities!
